Terms and Conditions
Last Updated: February 2025
These Terms and Conditions govern your use of DataPipe Systems website and educational services. By accessing or using our services, you agree to be bound by these terms.
1. Definitions
- "Company", "We", "Us", "Our" refers to DataPipe Systems
- "Services" refers to data engineering courses and educational programs provided
- "User", "You", "Your" means any person accessing our website or services
- "Content" includes all text, images, videos, code, and materials
- "Course" means any educational program offered by DataPipe Systems
- "Account" refers to your registered user profile
- "Intellectual Property" includes copyrights, trademarks, and proprietary content
- "Agreement" means these Terms and Conditions
2. Use of Services
Eligibility and Access
- You must be at least 18 years old to use our services
- Services are provided for professional and educational use only
- You must provide accurate and complete information during registration
- You are responsible for maintaining the confidentiality of your account credentials
- You must notify us immediately of any unauthorized use of your account
Course Enrollment and Payment
- All course fees must be paid in full before access is granted
- Prices are listed in Euros and may be subject to applicable taxes
- Payment plans may be available for certain courses upon request
- Course materials remain accessible for the duration specified in your enrollment
- Refunds are handled according to our refund policy outlined below
User Responsibilities
- Complete courses with academic integrity and honest effort
- Respect instructors, fellow students, and support staff
- Comply with all applicable laws and regulations
- Protect the confidentiality of course materials and proprietary content
- Report any technical issues or concerns promptly to our support team
3. Prohibited Uses
Users may not engage in any of the following prohibited activities:
Content and Security
- Violate any applicable laws or regulations
- Infringe on intellectual property rights
- Transmit viruses, malware, or harmful code
- Attempt unauthorized access to our systems
- Reverse engineer or copy our proprietary content
Conduct and Ethics
- Engage in fraudulent activities or misrepresentation
- Harass, threaten, or harm other users
- Share course materials without authorization
- Create multiple accounts to circumvent restrictions
- Use our services for competitive intelligence
4. Intellectual Property Rights
Our Content and Materials
- All course content, videos, code examples, and documentation remain our property
- You receive a limited, non-exclusive license for personal educational use
- Reproduction, distribution, or commercial use requires written permission
- Our trademarks, logos, and brand elements may not be used without consent
- Course certificates and credentials are issued solely by DataPipe Systems
User-Generated Content
- You retain ownership of original content you create during courses
- You grant us a license to use your submissions for educational purposes
- We may showcase exceptional student projects with your permission
- Any feedback or suggestions you provide may be used to improve our services
- You are responsible for ensuring your content does not infringe on third-party rights
Third-Party Content
Our courses may include content from third-party sources:
- Open source software libraries and frameworks
- Cloud platform documentation and APIs
- Industry best practices and methodologies
- Such content is used under appropriate licenses and attributions
5. Refund and Cancellation Policy
Course Refunds
Full Refund (14 days)
- • Request within 14 days of enrollment
- • Less than 20% course completion
- • No certificate or credential issued
- • Refund processed within 5-7 business days
Partial Refund (30 days)
- • Request within 30 days of enrollment
- • 50% refund if less than 50% completed
- • Subject to administrative review
- • No refund after 30 days or 50% completion
Special Circumstances
- Medical emergencies or serious personal circumstances may qualify for extended refund periods
- Technical issues preventing course access will be resolved or refunded
- Course cancellations by DataPipe Systems result in full refunds
- Corporate training programs have separate cancellation terms
6. Disclaimers and Limitations
Service Disclaimers
- Educational services are provided "as is" without warranties of any kind
- We do not provide professional or career advancement outcomes
- Course content reflects current industry practices but technology evolves rapidly
- Individual results may vary based on effort, background, and market conditions
- We reserve the right to modify course content and structure as needed
Limitation of Liability
Maximum Liability
- • Limited to course fees paid
- • No liability for indirect damages
- • No liability for lost profits or opportunities
- • No liability for third-party content or services
Excluded Damages
- • Consequential or punitive damages
- • Business interruption or data loss
- • Personal injury or property damage
- • Damages exceeding course fees paid
Technology and Availability
- We strive for 99.9% uptime but cannot account for scheduled maintenance
- Internet connectivity issues on your end are not our responsibility
- Course platforms may undergo updates that temporarily affect functionality
- We will provide reasonable notice for significant system changes
7. Termination
Termination by You
- You may terminate your account at any time
- Contact support to request account deletion
- Paid courses remain accessible until expiration
- Termination does not automatically trigger refunds
Termination by Us
- Immediate termination for violation of these terms
- Account suspension for inappropriate conduct
- Notice provided except for serious violations
- Appeal process available for disputed terminations
Effects of Termination: Upon termination, your right to access courses and materials ceases immediately. Provisions regarding intellectual property, disclaimers, and dispute resolution survive termination.
8. Dispute Resolution
Resolution Process
Informal Resolution
Contact our support team to resolve disputes informally before formal proceedings
Mediation
If informal resolution fails, disputes may be referred to mediation
Arbitration
Final resolution through binding arbitration under Cyprus law
Governing Law and Jurisdiction
- Governing Law: These terms are governed by Cyprus law
- Jurisdiction: Cyprus courts have exclusive jurisdiction
- Language: Legal proceedings will be conducted in English
- Venue: Nicosia, Cyprus for any court proceedings
9. General Provisions
Changes to Terms
- We may modify these terms at any time with notice
- Material changes will be communicated via email or website notice
- Continued use constitutes acceptance of modified terms
- Version control and dating will track all changes
Entire Agreement
- These terms constitute the entire agreement between parties
- Supersedes all prior agreements and understandings
- No waiver of any provision unless in writing
- Severability clause applies to invalid provisions
Assignment and Transfer
- You may not assign your rights or obligations without our consent
- We may assign our rights and obligations to affiliates or successors
- Course enrollments are non-transferable between individuals
- Corporate accounts may transfer enrollments within their organization
10. Contact Information
Legal Questions
For questions about these terms and conditions:
Email: legal@domain.com
Phone: +357 22 674539
Address: DataPipe Systems
89 Athalassa Avenue
2024 Nicosia, Cyprus
Customer Support
For course-related questions and support:
Support Email: info@domain.com
Business Hours: Monday-Friday, 9:00-17:00 EET
Response Time: Within 24 hours on business days
Questions About These Terms?
Our legal team is available to clarify any aspect of these terms and conditions.